Services
D-LAN Fiber Optics ensures a stable Local Area Network in your facility by providing value added Technical Services and Support at a high level of skill and expertise. We eliminate the problems that cause the issues responsible for downtime and lost productivity. We then create customized processes and procedures to maintain optimum performance.
Using specialized equipment, D-LAN Fiber Optics employs our 4-stage process.
Evaluate
We evaluate your network by gathering and analyzing data through Optical Time Domain Reflectometers (OTDR), Optical Loss Test Sets (OLTS), Oscilloscopes (O-Scope), installation documentation, service reports, equipment specifications, historical logs, and system tests.
Test
We test your infrastructure and remedy any anomalies prior to fiber acceptance.
Troubleshoot & Resolve
We troubleshoot problem areas and resolve issues with the installation and fiber optic components.
Educate
We educate clients on how to avoid reoccurring issues and resolve other problems internally.
MAINTENANCE & CERTIFICATION TESTING
To ensure your network is going to perform at its optimum level, fiber optic testing is critical. However, testing is often misunderstood and incorrectly performed.
D-LAN Fiber Optics performs certification testing that is not only industry and code compliant, but will also enable your network to perform at its peak performance level.
Upon completion of the testing, we compile and present system data in an easy to understand format. We then educate and train others who utilize this information, such as local authorities (AHJ), system technicians, support engineers, IT professionals, and end users.
In some cases, certain codes require fiber optic link certification as a mandated requirement. The National Fire Alarm and Signaling Code (NFPA 72) is one such code that defines testing requirements. The 2013 edition of this document has modified fiber testing requirements which will increase awareness and enforcement.
TRAINING
We implement blended learning which thoroughly educates our clients about fiber optic technologies, including optical components, diagnostic tools, test reports, OTDR trace analysis, infrastructure components, certification testing, and troubleshooting.
Our hands-on focus produces advanced skills for field service technicians, technical support engineers, IT professionals, electrical contractors and end users.
Others who also benefit from our customized programs are facility managers, property management firms, business owners., life safety managers and local authorities (AHJ).
FIELD SUPPORT
D-LAN Fiber Optics provides field support and consulting services to our clients while building strong, long-term relationships.
These services include advanced inspection, highly skilled sub-contracting, outstanding technical support, customized training programs, and OTDR trace analysis.
VALUE ADDED SERVICES
With the ever changing industry related product offerings of tools and supplies, understanding what to buy is often a daunting task, and can consume hours of time researching for the best product choice and price. Our unique approach saves you time and money. We listen to your specific needs. We customize orders to meet those needs. We work closely with manufacturers, distributors, and other fiber optic companies to provide you with competitive pricing.